QUALITY STANDARDS
All work is carried out in accordance with BS7671 (IET Wiring Regulations 18th Edition). The installation will comply with Part P of the Building Regulations (2011). Where required, on completion Lightplay Electrical will issue the relevant certification and inform your local building control office of the nature and extent of the works carried out.

GUARANTEE
Lightplay Electrical guarantees all work for a period of 12 months from completion, provided that the work is not altered or interfered with in any way (including third party repairs). Materials and components are subject to manufacturer’s warranty. Returning work, outside of these terms will be deemed chargeable.

DISRUPTION
Power may be shut off as the work is carried out and a temporary supply fitted. Flooring may be lifted to provide access. In order to run new cables the contractor may need to open channels in the ceilings and walls, we will fill these channels to a bonding coat only. The above may not apply to every project and your electrician will advise you on the day.

DAMAGE
Lightplay Electrical will take every care to avoid damage during the execution of works, however, dependent on the age of the property and the type of work contracted it is possible that slight damage may be inevitable, i.e. cracking or breaking of dried floorboards, cracks to plaster near channeling, carpets not refitting tightly. We cannot be held responsible for repairs to such damage.

PAYMENT
Lightplay Electrical, will require the payment of a 50% deposit prior to work commencing. Unless otherwise agreed, no other payment will be required until the works have been completed. Upon completion, the balance of the monies owed will become due. No later than 7 days after receipt of invoice. Larger projects may require interim payments.  This can / will be agreed in advance. Lightplay Electrical, will accept most methods of payment including BACS, Cards and Cheques. All materials including fittings, cables and other components remain the property of Lightplay Electrical until full and final payment is made.

Quotes and Estimates
Lightplay Electrical aims to work within budget and complete the project for the quotation, estimate price. Where quotations are fixed, estimate prices may vary; if additional work is required, over and above the job specification, either known of un-foreseen, the final cost may be in excess of the original estimate.

WORKING PRACTICES
• Additional works (those not specifically noted in the quotation) will be subject to charges at our normal rate of £85 per hour.
• All fittings remain the property of Lightplay Electrical until full and final payment is received.
• All fittings and components provided as white plastic conforming to the relevant British standards (unless otherwise stated).
• Where making good is necessary, Lightplay Electrical will make good to a bonding coat finish only. This will require a smooth coat/preparation for decoration once dry.
• Lightplay Electrical will provide materials and labour unless otherwise stated.
• Lightplay Electrical will have access to the property on the days agreed. The job duration quoted will assume vacant access; absence of delays or disruptions by other trades. Any other delays, due to disruption or impeded access, may result in additional charges.
• Lightplay Electrical will not be responsible for waste removal.
• Occupants will need to ensure that the floor spaces of all rooms are clear. Any delays due to unclear spaces will result in additional charges.
• Certificates, where required, will be forwarded on receipt of full payment.
• Parking permits are to be provided where required, otherwise parking costs will be added to the final invoice.